Introducing TravoPilot — the AI layer travel businesses build on. Book a demo →
✦ The platform

One platform. Every team in your travel business.

TravoPilot puts an AI copilot in front of your customers, alongside your agents, inside your operations — and delivers the analytics to prove it’s working.

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Customer self-service

An AI assistant your customers actually talk to — in your brand.

Embed a white-label AI copilot across your website, mobile app and WhatsApp. It answers traveller questions, resolves common requests end-to-end — rebooking, baggage, visa, fares — and deflects support tickets before a human is ever needed.

Web widgetMobile appWhatsApp White-labelMulti-language
Skyline Travel · Help
Can I move my Dubai flight to Friday?
Yes — your DXB flight can move to Friday 14 Mar for a $29 fare difference. I can reissue the ticket right now — shall I confirm?
✓ Ticket deflected · Reissued in 12s · 0 agents involved
Agent copilot

Your agents, at their best, on every call.

Inside the agent desk, TravoPilot surfaces AI-suggested replies, instant PNR lookups, fare and policy checks, and one-click actions like rebooking. Agents stay in control — they just resolve twice as fast.

AI-suggested repliesPNR lookup Fare & policy checkOne-click reissue

Suggested reply

AI drafts the response. Agent reviews and sends in one click.

Instant context

PNR details, booking history and fare rules without switching tabs.

Smart actions

Reissue, reroute, refund — surfaced before the agent asks.

Support automation

Routine tickets resolved automatically. No queue. No wait.

TravoPilot classifies every incoming message, resolves anything it can autonomously — FAQs, status checks, simple rebookings — and routes the rest to the right agent with full context already attached.

Auto-classifySmart routing FAQ automationEscalation rules

60% deflection

Routine tickets handled end-to-end without a human agent.

Smart routing

Complex or high-value tickets go straight to the right specialist.

Full context

When a human takes over, they have the full history — no repeat questions.

Ops automation

Background automations that never sleep.

While your team is focused on customers, TravoPilot is running in the background: syncing PNRs from your GDS, checking refund eligibility, detecting schedule changes and notifying affected travellers, and running nightly reconciliation.

GDS syncRefund eligibility Schedule change alertsNightly reconciliation
Operations · automations
1,240 PNRs synced from GDS✓ DONE
Refund eligibility checked38 FLAGGED
Schedule change → notified12 SENT
Nightly reconciliation✓ BALANCED
Analytics & reporting

Prove the ROI. One dashboard for everything.

Deflection rate, resolution time, CSAT, conversation volume by channel, and agent performance — all in one dashboard. Understand what’s working, where to invest, and how the AI is contributing to your bottom line.

Deflection rateCSAT Resolution timeChannel breakdownCustom reports

Real-time dashboards

Live view of every metric, updated as conversations happen.

Custom reports

Export any slice of data by channel, date, agent or ticket type.

ROI calculator

See the direct cost saving from automated deflection vs. agent handling.

See every surface in a 30-minute demo.

We’ll show TravoPilot running on your own channels, inventory and brand — not a slide deck.